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If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. If your item is defective, you have one year from the date of purchase to return it. Partial day closures are considered as a full working day and count towards free time. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS background: #107661; form of the original payment, such as credit card or PayPal. Press submit when you are done. Import Refrigerated Cargo - CY Deliveries - Price Increase. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Our team is here to help deliver best-in-class service to our customers. Port Elizabeth - APM Terminals Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Find the right route, get Maersk office locations, discover local solutions, payment options and more. UIIA Notification Region. Related Articles. Our terminal partner websites and additional information on demurrage payment can be found here. voyage, detailed container specification enquiry, carbon calculator, and
Ends on the day that the empty container is gated-in at the agreed port or terminal. Westwood Shipping Lines | Pacific Northwest and North Asia - WSL Pierce County Terminal (PCT) Update - Port of Tacoma Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. COSCO: (866) 502-6726, 614 Terminal Way, Appointments will lockout 30 minutes prior to the start of each hour. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. We handle a wide variety of cargo. Start your search for the right partner for your business. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Incorrect email and/or password was entered. width: 80%; **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Lynx | Terminal Access Free Flow/Peel Pile Requirements Shipping Line options will appear as you type. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Identifies a valid user using single sign-on across multiple applications. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Please contact Evergreen at 972-764-1350 for any demurrage questions. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. In the event you wish to change the party invoiced, please e-mail. Our warehouse is currently experiencing delays. Richmond, VA 23237. As a standard, our returns policy is the following: No unauthorized returns will be accepted. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Canada - Toronto Empty Container Returns - Hapag-Lloyd Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Limited same day appointments will be available for certain transactions. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Port Everglades - first 7:00 AM following vessel departure Jacksonville - first 8:00 AM following vessel departure YouTube is a Google owned platform for hosting and sharing videos. .eg-eyebrow-right { All free flow piles must be picked up within 3 days of discharge. of Agriculture Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Average ship times may be longer than expected. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. New Orleans - first 8:00 AM following vessel departure Please key in your Shipping Line name for each terminal. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. padding: 5px; For disputes involving a change of paying party, written confirmation from the party who will pay is needed. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Free time: Working Days Learn more. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: eContainer | ZIM We use cookies as a fundamental part of our interaction with our users browsers. text-transform: uppercase; details,
But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. eContainer is the tool which enables easy access to search for empty delivery locations. This cookie is used as a unique identifier to track viewing of videos. Please email tiwyard@everport-terminals.com if you have any questions or. Enter your email address and Password below. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. .eg-eyebrow-right { The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. . text-align: right; Please enter container or booking IDs (Maximum 50 Entries). After 90 days, there are no returns.Mini and Micro Paks may not be returned. Please enter container or bill of lading IDs (Maximum 50 Entries). The tags are re-editable. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. If you have not, or just want to be sure, you can search the list we . You can provide your consent by clicking Accept All. Motor Carrier SCAC. PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC tracking by Bill of Lading, Booking, Container, etc). font-size: 15px; With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment
eModal If your item is defective, you have one year from the date of purchase to return it. Accepting Evergreen, COSCO, CMA, APL & OOCL. Please do not arrive without an appointment. eContainer - CMA CGM Where do I return my empty container? Customs All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Hover your cursor over the Terminal to see their Shift Definitions. Country: United States If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Please login or create an account to access online services. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Your online behaviour could be followed by these third parties. Email Address. Newark - first 6:00 AM following container discharge Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Featured: Christmas Traditions Collection. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Are you having trouble making an appointment or paying a fee? However not all transactions will be guaranteed. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. We will provide feedback on your dispute within 5 business days of receipt. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 local information. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. INC. North Reclamation Atea, Subangdaku display: block; Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Please enable scripts and reload this page. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. A portal for shipping and transport information. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Your complete guide to shipping to and from United States of America. Subsequent changes to the information will be captured the following day. Long Beach - first 3:00 AM following container discharge Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. ATTN: MyEvergreen Returns Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Request. Los Angeles - first 3:00 AM following container discharge CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Shop our 'Positively Playful' collections! Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Empty Returns | South Florida Container Terminal - SFCT text-align: center; Ocean Carrier UIIA Notifications for Container Return Locations You may be trying to access this site from a secured browser on the server. For details how to extend your DnD Free time at destination, click. .eg-eyebrow a { Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. CMA CGM: (877) 556-6308 If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. }. then select the "region" for notification. (10 containers per search) Reset. Please send all returns or exchanges to: Empty Returns - APM Terminals The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. We hope you love what you ordered. Equipment : COSCO Shipping Lines (North America) Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Click EmptyReturns and scroll down until you find your area and size/type. 2400 Elliham Ave, Bldg D Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. IANA's Equipment Return Location Directory About Terms & Conditions, PierPASS Notifications must be sent via the website. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. It . Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. MyEvergreen } Evergreen Office/Agents List - Evergreen Shipping Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. We refund the returned merchandise within 8 business days of receiving the items. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. 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