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Where can I find my AFL Membership number? If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. No, Ticketek Gift Vouchers are not reloadable. Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Some events have more than one price type. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. To do so, members will be required to use the 12-digit barcode number on the back of their member card, entering it on the website of the relevant ticketing agent (Ticketmaster at Marvel Stadium, Ticketek at the MCG). For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Don't worry! More information relating to mobile ticketing will be communicated in the lead up to the season. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. You can find information on how to access your Mobile Membership through the AFL Live App here. Refer to specific details at each venue regarding accessing the stadium/park. If you would like your event to be one of these, we would love to hear from you. My Ticketek Ticket Delivery. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Write a review Ask a question. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. In most cases, a GA ticket is a standing floor ticket. endobj Ticketek will only mail tickets to the residential address of the credit/debit card holder. The original expiry date still applies to any balance remaining on your voucher. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Once you have logged in, update your information. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Many businesses act as Ticketek Agencies throughout the country. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. What happens if my tickets do not arrive in time? You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Yes, if you don't log in you will see a selection of national events. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. Note that Mobile Ticket delivery may not be available for every event. You will get an error message if you enter the Voucher ID incorrectly. There was a problem with the email server that the message was sent to. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. 1 0 obj You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. To access General Admission seating, members can either scan their membership card upon entry or scan the ticket loaded on the AFL Membership app. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. The obstruction varies in different venues. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. If you have purchased concession tickets, you are also required to present a valid concession card. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Children aged 0-6 do not require a ticket, however, they must not occupy a seat. You will then be able to add more tickets to your shopping basket and pay for all tickets at once. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Venue/City Box Office - collect tickets when you arrive in New Zealand. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Why can my friends (invitees) only purchase the held tickets one at a time? Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. The email may have been filtered by a spam filter. What does Ticketek do to prevent scalping? When purchasing tickets for a particular event you may be limited to a specified number of tickets. The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. How can I find AFL Membership on a match day? Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. How do I save my credit or debit card details? Hello fresh has an offer on Ticketek, which is a scam don't click it . Simply open your mobile ticket as usual from the SMS you receive from Ticketek. You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. There are over 20 circumstances you may request a refund. Check you can log in and have your passwords ready. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). Be sure to select the discounted 'member' ticket. When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. Will I see personalised content on the mobile site? You will receive an Order Confirmation via email immediately. There are no guarantees. Yes, all events that Ticketek ticket for can be found on the mobile site. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller).Ticketek is committed to working with Sellers to facilitate the accessible and inclusive sale of tickets on this site to all audiences. If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? Select your desired area, then select the $0 member ticket. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season Once you have selected your ticket(s), there is a time limit of. xYmo Z)y"=H}=@0JrJHqvkKpp]I&dqEYlS/wGOG,<>zgW;-)Pk=#SY3%nMHqB6PrBYTJgRUe;>y2<5LKc?\e.f The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. General How can I get Ticketek to sell tickets to my event? In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. Choose the best delivery option that suits you. Their customer service to follow up and right the problems is poor. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Tickets will be available to purchase, once onsale, through Ticketek. How do I add my mobile tickets to my Ticket Wallet? Will AFL Membership dining have a priority system in place to access tickets? This refers to the various levels of ticket types on offer; e.g. Do I have to save my credit or debit card details? The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. Can I sell tickets using online auction sites like eBay? Set up your My Ticketek account, or check the details in your existing account. Suman Without Banana Leaves, Articles W

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